Return & Refund Policy

Effective Date: September 25, 2025

Thank you for using KINGSERVICE. This Return & Refund Policy outlines your rights regarding cancellations, refunds, and returns.

1. Digital Services

All digital services (including fuel credits, top-ups, and subscriptions) are non-refundable once delivered or used.

2. Physical Products

If you receive a damaged or defective card/product, you must notify us within 7 business days to request a replacement or refund.

3. Refund Processing

Approved refunds will be credited back to your original payment method within 5–10 business days, depending on your bank or Stripe.

4. Chargebacks

Please contact us before filing a chargeback with your bank. Unauthorized disputes may lead to suspension of your account.

5. Contact Us

For refund requests, email us at support@mygoodealtd.com.

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